🎁 Gift with Purchase Offers

 

One free gift per customer. The minimum spend must be accrued in one transaction. This offer is not available to international orders outside of the United States. This offer is also not available to Practitioners or Wholesale accounts. Discounted items are not included in the minimum spend requirement for the offer.

Free gifts are not exchangeable for any other product and cannot be redeemed for cash. This offer cannot be used in conjunction with any other offer. Free gifts will be automatically added to the cart when eligible.

When a gift with purchase is offered on orders over a specified amount, the cart's total must meet the specified amount after point redemption to qualify. Shipping and handling charges will not be eligible to contribute towards the required minimum spend.

If the purchased item is returned, the gift must also be returned or its full retail value will be deducted from your refund. Event and workshop ticket purchases are excluded from gift with purchase offers and do not count towards the minimum spend.

Offer is only valid while stocks last. Shipping charges for the free gift are not included in the offer. Gift card purchases do not count towards "gift with purchase" promotions and offers.

 

🚚 Shipping

 

 

Free Shipping

 

When offered, free shipping applies to standard domestic orders within the United States, unless otherwise specified. 

When Free Shipping is offered on orders over a specified amount, the cart's total must meet the specified amount after point redemption, discounts, gift vouchers, and event purchases to qualify. Excludes Practitioner and Wholesale accounts.

 

💳 Online Gift Cards

 

Gift cards cannot be redeemed for cash and are not transferable to other persons. All gift cards have a 3-year expiry date and must be redeemed by the expiry date. Perfect Potion is not liable for stolen gift card codes, and no replacement will be provided in these circumstances.

Online Gift Cards cannot be purchased via Afterpay, or with the use of Coupons, Store Credits, Promotional offers, or Loyalty Points/Rewards. Gift card purchases do not count towards "gift with purchase" promotions and offers.

 

💜 The Sanctuary - Loyalty Program

 

The Program is our way of thanking you for your continued support. By being a member, you can earn points for various activities on our website, perfectpotion.com, and redeem those points for exciting rewards.

 

1. Eligibility

 

Anyone who creates an account on perfectpotion.com is automatically enrolled in the Program. There are no additional fees to join.

 

2. Earning Points

 

You can earn points in a variety of ways, including:

  • Making purchases on perfectpotion.com (see point value breakdown below)

  • Referring friends (points awarded upon successful completion of your friend's first purchase)

  • Following us on social media (Facebook and Instagram)

  • Celebrating your birthday (once a year)

Point Value Breakdown (per US Dollar spent):

  • Harmony Tier: 3 points per $1 USD spent

 

3. Point Status

 

Points can have one of three statuses:

  • Approved: These points can be redeemed for rewards immediately.

  • Pending: These points require verification before becoming redeemable (typically applies to purchases and referrals).

  • Cancelled: These points will not be added to your account (e.g., cancelled purchases, returned orders).

 

4. Redeeming Points

 

Points can be redeemed for various rewards displayed on the "Redeem Points" tab on our website. You must have sufficient points to redeem a reward. Points cannot be directly used at checkout; you must first redeem them for a voucher code that can be applied during checkout. Points and vouchers generated using points cannot be used to purchase gift cards.

Maximum Points Per Order: Please note the maximum points you can accumulate per order (total products purchased in one transaction) is 1,200 loyalty points. If you review several products from the same order, the maximum total of points that you can earn is 1,200. Once you reach this maximum for your order, you will no longer receive additional loyalty points for your reviews. You will not receive loyalty points for your review if you have previously submitted a review and earned loyalty points for that specific product.

 

5. Program Tiers

 

The Program offers one tier: Harmony. Each tier unlocks a higher points-per-dollar value on purchases. You can reach a higher tier by accumulating a certain number of points.

 

6. Program Termination

 

You can choose to unenroll from the Program by contacting us. Upon unenrollment, all your accumulated points will be forfeited. You can re-enroll at any time; however, your point balance will restart at zero.

 

7. Point Expiration

 

There is currently no expiration on points. However, we reserve the right to introduce an expiration policy in the future with reasonable notice.

 

8. Program Changes

 

We reserve the right to modify the Program's terms and conditions, point earning rates, reward offerings, and tier requirements at any time. We will provide reasonable notice of any significant changes.

 

9. Account Security

 

You are responsible for maintaining the confidentiality of your account information. We will not be liable for any unauthorised use of your points due to a security breach on your end.

 

10. Contact Us

 

For any questions or concerns regarding the Program, please contact us through our website or using our regular contact details.

 

11. Governing Law

 

These Terms and Conditions are subject to the laws of the State of California and the United States of America. 

By participating in the Program, you acknowledge that you have read and understood these Terms and Conditions.

 

⭐ Product Reviews

 

We accept both positive and negative reviews. Please note all reviews are moderated to ensure appropriate publication on our website. This means you may submit your review and it may take time to appear on our website as it goes through the approval process. We reserve the right to accept or reject any product review as we see fit, and to alter the length.

Upon submitting a review, you agree the review will not contain information that is false, misleading, defamatory, obscene, suggestive, threatening, harassing, abusive, fraudulent, promoting third parties, references to other websites or companies, promoting unsolicited promotions, spamming, advertising, or contain any personal information of any third party.

When submitting a review with media such as images, it must support your review by showing the relevant product you have purchased (and are submitting a review for) and how you use it in a ritual or the results from use. These may include before and after images. If the media you submit does not comply with these requirements, you will not be eligible for redemption of the associated loyalty points, and your review will not be published. If your review does not comply, you may wish to submit another review that adheres to these guidelines to ensure it is shared and you receive your allocated loyalty points.

Please do not use reviews to submit any customer service issues or concerns. You can contact our customer service department HERE.

Ownership of content: By submitting a review, you agree to Perfect Potion having the right to publish the review throughout our media channels without any compensation to you.

 

⚖️ General Website Terms and Conditions

 

This Website (referred to in these Terms of Access as the “Website”) is owned and operated by Perfect Potion Manufacturing Pty Ltd. (“the Owner”) on the World Wide Web (“WWW”). 

The material on the Website is copyright © 2025 Perfect Potion Manufacturing Pty Ltd. and/or other copyright owners.

The Website is available for you to:

(a) Access conditional on your acceptance without alteration of the terms and conditions set out below/on this linked page. By continuing to access the Website, you are agreeing to the terms and conditions set out below in Part I. (b) Provide information about your product or service conditional on your acceptance without alteration of the terms and conditions set out below/on this linked page. By continuing to provide information about your product or service, you are agreeing to the terms and conditions set out below in Part II.

 

Part I – Use of Material on the Website

 

A. Except for the limited use set out in paragraph B, you may not use the Website, or the material contained on it, for any purpose. This involves:

(a) the reproduction of the material in any material form; (b) the distribution of the material in any material form; (c) re-transmission of the material by any medium of communication; (d) uploading and/or reposting the material to any other site on the WWW; (e) “framing” the material on the Website with other material on any other WWW site.

The above are unlawful in any jurisdiction and are specifically prohibited by these Terms of Access.

B. Notwithstanding the above restrictions on use of the material on the Website, you may download material from the Website for your personal non-commercial use provided you do not remove any copyright and trade mark notices contained on the material.

C. You may not modify or copy:

(a) the layout of the Website; and (b) any computer software and code contained in the Website.

D. The Owner reserves all intellectual property rights, including, but not limited to, copyright in material and/or services provided by it. The material provided on the Website is provided for personal use only and may not be:

(a) re-sold and/or re-distributed in any material form; (b) stored in any storage media; and/or (c) re-transmitted in any media,

without the prior written consent of the Owner.

 

Links to other Websites

 

F. The Website contains links to sites on the WWW owned and operated by third parties and which are not under the control of the Owner.

G. In relation to the other sites on the WWW, which are linked to the Website, the Owner:

(a) provides the links to other sites as a convenience to you and the existence of a link to other sites does not imply any endorsement by the Owner of the linked site, and (b) is not responsible for the material contained on those linked sites.

 

Disclaimer 1

 

H. The Owner is making the Website available for others to publish information without assuming a duty of care to users. The Owner is not in the business of providing professional advice and gives no warranty, guarantee, or representation about the accuracy, reliability, or timeliness or otherwise, of the information contained on the Website and/or linked sites on the WWW.

I. To the full extent permitted by law, the Owner disclaims any and all warranties, express or implied, regarding:

(a) the accuracy, reliability, timeliness or otherwise of any information contained or referred to on the Website and/or of any linked sites; and (b) merchantability or fitness for any particular purpose for any service or product contained or referred to on the Website and/or on any linked sites.

J. The Owner will not be liable under any circumstances for any loss of profits or any damages of any kind recognised by law (even if it has been advised of the possibility of such loss of profits or damages) which are the consequence of you:

(a) acting, or failing to act, on any information contained on or referred to on the Website and/or any of the linked sites; and (b) using or acquiring, or your inability to use or acquire, any service or product contained or referred to on the Website and/or any linked sites.

 

Disclaimer 2

 

K. The Owner does not warrant, guarantee, or make any representation that:

(a) the Website, or the server that makes the site available on the WWW are free of software viruses; (b) the functions contained in any software contained on the Website will operate uninterrupted or are error-free; and (c) errors and defects in the Website will be corrected.

L. The Owner is not liable to you for:

(a) errors or omissions in the Website, or linked sites on the WWW; (b) delays to, interruptions of, or cessation of the services provided in the Website, or linked sites; and (c) defamatory, offensive, or illegal conduct of any user of the Website, whether caused through negligence of the Owner, its employees or independent contractors, or through any other cause.

M. You agree to accept the full cost of any necessary repair, correction, and maintenance of any of your computer software or hardware, which may be necessary as a consequence of you accessing the Website.

 

Limitation of Liability

 

N. Disclaimer 1 and/or Disclaimer 2 may not apply to you in jurisdictions in which limitations on or exclusions of warranties or liabilities are not permitted by law. To the full extent permitted by law, the Owner’s liability for any implied warranty or condition is limited, at the choice of the Owner, to one or more of the following:

If the breach of an implied warranty or condition relates to services:

(a) the supply of the services again; or (b) the payment of the cost of having the services supplied again.

If the breach of an implied warranty or condition relates to goods:

(a) the replacement of the goods or the supply of equivalent goods; (b) the repair of such goods; (c) the payment of the cost of replacing the goods or acquiring equivalent goods, or having the goods repaired.

 

Use of Information Gathered

 

O. The Owner and/or people authorised by it may gather, process, and use the information:

(a) which you may provide when accessing the Website, such as your name, address, e-mail address, and other personal information about you; and (b) regarding the way in which you use the Website including, without limitation, information acquired through the use of “cookies” programmed during the accessing of the Website.

P. The Owner may disclose the information to others and authorise others to offer you goods and services using the information acquired through (a) and (b) above.

 

Termination of Access

 

Q. The Owner may terminate access to the Website at any time without giving any explanation or justification for the termination of access, and the Owner has no liability for any costs, losses, or damages of any kind, arising as a consequence of terminating access to the Website.

 

Alteration of Terms of Access

 

R. The Owner reserves the right to change these Terms of Access:

(a) with or without further notice to you; and (b) without giving you any explanation or justification for such change.

 

Relevant Jurisdiction

 

S. If any part of this Agreement is found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of this Agreement and the severed part will not affect the validity and enforceability of any remaining provisions.

T. This Agreement will be governed by and interpreted in accordance with the law of the State of California and the United States of America without giving effect to any principles of conflicts of laws. (Confirm this state.)

U. You agree to the exclusive jurisdiction of the Courts of the State of California to determine any dispute arising out of this Agreement. 

 

Part II – Terms and Conditions Relating to the Providing of Information About Your Product or Service

 

 

Uploading Information

 

  1. You represent and warrant in relation to any material and/or information you provide to the Website that:

(a) you are authorised to provide the material and/or information; (b) the material and/or information is not defamatory or a malicious falsehood in relation to any product, service, person, or corporation; (c) the material and/or information is not the “passing off” of any product or service and does not constitute unfair competition; (d) the material and/or information does not infringe any intellectual property right including, but not limited to, trade marks, service marks or business names (whether registered or unregistered), confidential information and copyright; and (e) the material and/or information does not infringe any legislation or regulations of the United States or the State of California including, but not limited to, relevant consumer protection legislation and any other parliament competent to legislate in relation to the Website or any law in any country where the material and/or information is or will be available electronically to users of this Website. 

 

License to use Intellectual Property

 

  1. By uploading any material which is intellectual property including, but not limited to, copyrighted works, trade marks and service marks (the “intellectual property”) on to the Website, you are granting the Owner a perpetual, non-exclusive and payment-free licence throughout the world to:

(a) reproduce, use and exploit the intellectual property, as part of the Website, to the full extent permitted by intellectual property law in any jurisdiction in which the Website is available to users; and (b) allow the Owner to sub-licence others the same rights granted to the Owner in (a) above.

 

Removal of Information

 

  1. In relation to any material and/or information included on the Website, the Owner may remove any material and/or information, including but not limited to links to other sites on the WWW, at any time without giving any explanation or justification, for removing the material and/or information.

 

Limit of Liability

 

  1. The Owner and its respective officers, employees, and agents have no liability for any costs, losses, or damages of any kind, which you may incur, arising whether directly or indirectly. This applies in relation to or in connection with any material and/or information supplied in respect of advertising on this Website; and as a consequence of removing any material and/or information from this Website.

 

Indemnity

 

  1. You will at all times indemnify and keep indemnified the Owner and its respective officers, employees, and agents (in this paragraph referred to as “those indemnified”) from and against any loss (including reasonable legal costs and expenses) or liability incurred by any of those indemnified arising from any claim, demand, suit, action, or proceeding by any person against any of those indemnified where such loss or liability arose out of, in connection with or in respect of any breach of this Agreement by you; and publication of or distribution of the material and/or information supplied by you.

 

Relevant Jurisdiction

 

  1. If any part of this Agreement is found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of this Agreement and the severed part will not affect the validity and enforceability of any remaining provisions.

  2. This Agreement will be governed by and interpreted in accordance with the law of the State of California, United States without giving effect to any principles of conflicts of laws. 

  3. You agree to the exclusive jurisdiction of the Courts of the State of California to determine any dispute arising out of this Agreement. 

 

🍪 Website Privacy Information

 

 

Cookies

 

Cookies are pieces of information from a website that are stored on your computer. Perfect Potion uses Cookies to make your experience easier by storing information about your preferences. The information remains on your computer after the Internet session finishes. This allows your computer to store your cart and wishlist information for future use.

Most internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your internet browser to refuse cookies or to warn you when cookies are being used. Doing so will not give us permission to store your cart or wishlist on your computer.

We will make no attempt to identify anonymous users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet service provider’s log files.

Advice about the internet and personal information can be found on the Federal Trade Commission (FTC) or State Attorney General's websites. 

 

Google Analytics

 

Perfect Potion uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies to help analyse how users use the website. Google Analytics anonymously tracks how visitors interact with this website, including where they came from, what they did, and whether they completed any transactions.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States (as specified in Google's terms). Google will use this information for the purpose of compiling reports on Website activity and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

 

Remarketing Campaigns

 

A third party has been contracted to collect information to provide better services to our users. We collect information in two ways:

  • Information that you give us – For example, some of our campaigns require you to input your own data and information – including your name, address, e-mail address, and phone number.

  • Information that we get from your use of our services – We may automatically collect information about the web pages you browse, how you use them and how successfully, such as technical information, including the Internet protocol (IP) address used to connect your computer or device to the Internet, when you choose to purchase or abandon the website.